How do I get special accommodations for ISACA exams?
ISACA will make reasonable accommodations for candidates with documented disabilities or medical conditions, per Title III of the Americans with Disabilities Act (ADA). Here’s how to request them:
STEP 1: REQUEST SPECIAL ACCOMMODATIONS
During the exam registration process, make sure to check the Special Accommodations requirement field. If you forget to check this field, contact our Customer Experience Center before scheduling your exam.
CONTACT CUSTOMER EXPERIENCE CENTER
STEP 2: DOWNLOAD AND SUBMIT APPLICATION
The application form includes two sections, one section to be completed by the candidate and the second section to be completed by a health care professional.
- Download the PDF application and fill out the candidate section
- Have a healthcare provider complete the second section
- Submit the application to support
STEP 3: LEARN OUR DECISION
After reviewing your application and supporting documentation, we’ll notify you in writing of our decision.
- If we decline your accommodation request, we’ll identify any alternative accommodations we can offer
- You'll need to submit a new application and supporting documentation for any future exams
How we evaluate applications
Our review process focuses on these criteria:
- Does the candidate have a disability or documented medical condition?
- Would the requested accommodation fundamentally alter the measurement of the skills or knowledge the examination is intended to test, or would it impose an undue burden on ISACA?
- If ISACA cannot provide the requested accommodation for a candidate with a disability, are there alternative accommodations that can be made available to the candidate?
Types of accommodations we offer
Consideration for special accommodations include alterations in scheduling, presentation and the allowance of food or drink during an ISACA exam. Remote proctored exams are open to all candidates and do not require a Special Accommodation Request.
To be fair to all candidates and consistent with ADA principles, ISACA will not grant requests that would fundamentally alter the measurement of the skills or knowledge that a particular examination is intended to test or that result in an undue burden on ISACA.